If you’re a realtor, you already know how important it is to establish a rapport with your customers. While it’s true that helping them find the home of their dreams is your main job as a realtor, you can’t really do that if your customers don’t trust you. Tips such as finding the perfect real estate CRM software and even taking classes can help you be a better realtor because they can provide you with practical tips you can use on the job. But below are a few other things you can do to increase your rapport with the people you’re trying to help.
Attend as Many Events and Seminars as You Can
Networking events can be found everywhere, and if you get out of your comfort zone and attend as many of them as you can, you’ll be able to meet tons of investors, buyers, sellers, financial representatives, and title company representatives, among others. Realtors are paid by commission, so you’ll need as many contacts as possible to stay in business, and the only way to do this is to get out there regularly and network with as many people as you can. This is the best way to make sure you always have tons of leads to work with.
Use Technology to Help Connect with People
Customer relationship management (CRM) software, especially real estate CRM software such as IXACT Contact, can be invaluable because one of its main responsibilities is to help you stay connected with clients, potential clients, and anyone else who may help you make a sale one day. This software makes it easy to stay in constant touch with clients and others, which is important because the more contacts you have, the more leads you can add to your list.
Practice Becoming a People Person
Even if you’re not a people person at heart, you can learn to become one with a few simple tips. Some of these tips include learning how to have a very soothing and easy-going voice, learning how to listen to other people and giving them a chance to talk, and asking a lot of questions so that you can get to know a potential client a little bit better. Most of all, you have to be a great listener and remember that when you are asking the questions, you are actually the one in control. There are even classes you can take to greatly improve your people skills, and they are invaluable.
Ask a Lot of Questions
As a realtor, you have to learn what your customers need, and the only way to do this is to ask a lot of open-ended questions. You’ll also want to make sure that you spend a lot of time with them at that very first meeting. Send them emails and texts before you meet in person so you can get as much information as possible, and take your time so that you don’t miss anything important. In addition, learn to write down their answers so you don’t forget them.
Learn Technology If You Don’t Already Know It
You can save a lot of time and money when you’re a realtor if you learn how to use modern technology. Texting or emailing a customer is sometimes more practical and faster than calling them, but never underestimate the personal touch a phone call produces. The right real estate CRM software can help as well because it gives you ideas that you wouldn’t otherwise be aware of. Keep up with your email so you don’t miss any from the customer, and respond immediately to every inquiry. Technology helps you do things much faster, and your customers will appreciate it and respond accordingly.